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Don't Delay: Winter Storm Fern Response And Claims Tips

  • WTWZ
  • 2 days ago
  • 2 min read



If you were impacted by Winter Storm Fern, file an insurance claim as soon as possible. Damage caused by storms is often covered under standard homeowners and business insurance policies. 


“Having the right information following a disaster makes filing a claim easier and faster. Find your policy information, store it in a safe, waterproof place, and make a digital copy. If you didn’t have a home inventory before the storms, make one now to give to your insurance company,” said Insurance Commissioner Mike Chaney. 


The NAIC Home Inventory App makes it easy to create a record of all your belongings, https://content.naic.org/consumer/home-inventory 


Follow these steps when filing a claim:


  • Prepare to file an insurance claim by gathering all relevant policy numbers.

  • File your claim as soon as possible. Your policy may require that you make the notification within a certain time period. 

  • Be aware that if a widespread disaster has occurred, the company may set up special procedures.

  • Be sure you cooperate fully with the insurance company. Ask what documents, forms, and data you will need to file a claim. Keep a record of all conversations with insurance companies, creditors, or relief agencies.

  • If your home is damaged to the extent that you can’t live there, ask your insurance company if you have coverage for additional living expenses.

  • Take photographs/video of the damage. Inventory your home for damaged or lost items before your adjustor arrives. This will speed up your claim process.

  • Make the repairs necessary to prevent further damage to your property (cover broken windows, leaking roofs, and damaged walls). 

  • Don’t have permanent repairs made until your insurance company has inspected the property and you have reached an agreement on the cost of repairs. Be prepared to provide the claims adjuster with records of any improvements you made prior to the damage.

  • Maintain any damaged personal property for the adjuster to inspect.

  • Ask the adjuster for an itemized explanation of the claim settlement offer.

  • Be patient and assist claims adjusters assigned to your case. Small losses may be settled quickly; extensive claims will take longer.

  • Save all receipts, including those from the temporary repairs covered by your insurance policy.


If you need assistance, contact the MID Consumer Services Division by phone at

1-800-562-2957 or 601-359-2453. You can also email consumer@mid.ms.gov 

 
 
 

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